Warranty

WARRANTY GENERAL

WARRANTY PERIOD - All products sold by Automatic Solutions are covered by warranty. Manufacturers warranty period will vary from product to product but generally speaking all products sold by Automatic Solutions will be covered by our warranty and will come with a 24 month warranty. Warranty is from date of purchase as displayed on your invoice.

SEVEN YEAR WARRANTY - Automatic Solutions branches provide a seven year warranty and fixed price servicing on all of their installations. At completion of your installation your installation branch will register your warranty and shortly thereafter you will receive by email a copy of your warranty documents and maintenance advice.

SERVICE CENTRE - Whilst many of our products are manufactured in Italy all repairs and replacements are performed at our service centre and spare parts warehouse. Automatic Solutions service centre is well equipped and any returned product is tested in "real world conditions" on full scale test units. In fact we deliberately load our test units in an effort to make the product fail. Our aim is to solve your issue and provide answers to prevent a repeat of the issue.

WARRANTY QUESTIONS OR NEED EHLP WITH A WARRANTY ITEM -